Thank you for reading this article. This article will tell you how to set up a phone number IVR function.
Introduction to IVR function:
When the caller dials a number with the IVR function set, the caller needs to press the specified number to continue. Otherwise, the call is directly hung up. This feature can intercept a part of the attack phone and harassing calls, and is very popular among customers.
The steps to set up a phone number IVR function are as follows:
1. Open this link to login the system. https://console.anttone.com/center/login.htm
2. After login the system success, you will jump to the console home page. As shown in the picture below:
3. Click the Phone Numbers Menu and you will jump to the number list page. As shown in the picture below:
4. Click "IVR" button and the browser will pop up a window to set up IVR function. As shown in the picture below:
Note: The above IVR key input box should be entered with a numeric number, which should be indicated on the text-to-speech word.
Language: indicates the language in which the sound is played;
Voice: indicates the male and female voice playing the sound;
loop: indicates whether the sound is played in a loop;
status: indicates whether the IVR function is enabled.
5. Click "Submit" button and set up a phone number IVR function is finished.